Get professional Consultancy with Virgin Media!

If you are looking for the personal touch along with the professional consultancy, so you can contact Virgin media in the UK for proper consultation for your business and solutions for your various business problems. When we are done with the consultation, and still you find any kind of questions or any confusion, without any hesitation you can connect with us through our registered contact numbers.

Below mentioned are some kinds of consultation services that are offered by Virgin Media in the UK:

Project Management:

The professional and the expert team of project management have several years of experience and they are an expert to deliver the huge and the complicated projects, and they are also supported by the PMM which is also known as Project Management Methodology. This means that we can simply adapt to the specific requirement of the customer.

If required by the customer we also assign the dedicated and expert project manager that will work precisely with you to make sure that your needs are properly understood as well as incorporated in the comprehensive project plan and the results are also delivered effectively. You will also have entire set of information that you require for running a successful business, and at the same time also understand the progress of project through regular monitoring and reporting.

Service Management:

The department of Service Management is basically responsible for below mentioned points:

  • Maintaining and building the service relationship

  • ensuring contractual service levels and obligations are perfectly met and we deliver and will exceed with your expectations

  • They also act as the ambassador within the business of Virgin Media, signifying your voice, understanding your needs and confirming that the incidents and problems are resolved smoothly and quickly

  • Enforcing the SLA or Service Level Agreement with Virgin media - and making sure that we stick to the agreement.

  • The approach is precisely based on the rigorous procedures mandated, the internationally identified standard for the IT service management. This provides the unified set of practice that is drawn from public sector and private sectors worldwide. It even confirms that we stay pro-active; allowing us to monitor effectively, manage and to measure the specific services delivered to the customers.

Consultancy of Solutions training:

The in-house STC which is also known as Solutions & Training Consultants are on the hand to offer you training and support that you should get extensively from such solutions like Centrex, IPVPN, Inbound Call Management and IP Multimedia. However, working alongside with the service managers, team of solutions training perfectly combines the excellent and professional technical knowledge with practical experience for several years, alonsg with the supportive as well as enthusiastic approach for offering training. The Feedback received from the customers, about the calibre of consultants professionals and value of new skills that they have learned, are enormously positive.

If still you have a question, do not hesitate to call us on our contact phone numbers UK from Monday to Friday.